Shipping & Returns

Orders are dispatched to the address provided at checkout. Available delivery options and their costs are shown at checkout before payment.

• Shipping destinations: [to be confirmed]
• Processing time before dispatch: [to be confirmed]
• Delivery options and estimated delivery times: [to be confirmed]
• Shipping costs and any free-shipping threshold: [to be confirmed]
• Carriers used: [to be confirmed]

When your order ships you will receive a confirmation email with tracking information [where available]. Order status will also be shown in your account once customer accounts are live.

[Policy on import duties, taxes and customs fees for international orders — to be confirmed.]

[Return policy — to be confirmed and reviewed before launch.] The approved policy should state:

• The period within which a return can be requested: [to be confirmed]
• Condition requirements for returned items: [to be confirmed]
• Items that cannot be returned, if any: [to be confirmed]
• Who pays for return shipping: [to be confirmed]

[Return process — to be confirmed.] Until then, please contact care@xavorah.com with your order number.

[Refund method, timing and exchange policy — to be confirmed.]

[Process for reporting damaged, faulty or incorrect items — to be confirmed.]

Nothing in this policy affects any rights you have under applicable consumer law. [Jurisdiction-specific wording to be added after legal review.]